About Athena:
We are a new startup that recruits Philippines-based EAs and trains clients to delegate 10x more. Our tagline is “We help you win—work and life”. In other words, we help busy people (CEOs, founders, executives) have more impact on work and life by becoming super delegators. Athena takes care of all the administrative work (contract, tracking, payroll) but clients and EAs have a direct, personal relationship just like they would in person. That means clients and EAs are both responsible for communicating well and building a trusted, positive, long-term relationship.
Job Description:
The successful Executive Assistant will have exponential impact on both the work and personal lives of his/her client. S/he helps the client work better, live better, and be better — through administrative support and broader project management, inbox and calendar management, contact management, travel arrangements, research and other ad hoc tasks — to help the client save time and accomplish more.
Requirments:
Manage client’s business and personal calendars with tact and thoughtfulness
Manage client’s inbox
Respond quickly and with good judgment to various inbound requests from client
Coordinate meetings/events
Schedule personal appointments
Execute a wide variety of ad hoc administrative tasks for the client which may include bills payment, travel coordination, and internet research
See some actual task requests below:
Client is staying at Ritz Carlton Hotel in Half Moon Bay, CA. Find nearby places to dine and outdoor activities for him to do while in that area.
Contact a restaurant in Mexico and book it as a wedding venue for December.
Book a doctor’s appointment.
Research about wines preferred by women in certain age brackets.
Track all press mentions of the client’s company.
Manage client’s contacts (via Contactually and other platforms).
Create a photo book.
Send reminders in the morning to the client via WhatsApp regarding his meetings for the day.
Draft email replies on behalf of client.
Qualifications:
Preferably with online work-from-home experience; must know his/her way around Google calendars, Google drive, docs, forms and spreadsheets
Must be willing to work PH graveyard hours
Must be able to work at least 30 hours per week
Able to understand complex problems and comes up with creative solutions
Has deep emotional, social and relationship intelligence
Always looks for ways to improve him/herself and his/her work
Goes the extra mile
Has great attention to detail
Is a strong communicator (written and spoken)
Is dependable
Is trustworthy
Is resourceful
Is humble
Minimum Computer Requirements:
i5 processor
8GB RAM
OS: Windows 10
IF Mac: 2017 model or above
Internet speed of at least 5 Mbps
*Note: The system requirements above are non-negotiable. *
Perks and Benefits:
Rate:
Hourly rate of $4.50 (net) for client-facing tasks + 10% night differential for hours worked between 10:00 p.m.-6:00 a.m.
Rate increase of $0.50 (net) after 6 months of tenure, and annually thereafter
Being part of an exclusive, high-caliber and supportive community
Access to playbooks that will help set you up for success in the role
Monthly HMO subsidy after 6 months of tenure
Cash bonuses that recognize great performance and contributions to business growth
Key Performance Indicators:
No. of hours per week that the client requires you to do work: The client leaning on you heavily for support because you’re doing an excellent job
Quality of work: Doing your tasks with precision
Efficiency: Accomplishing a lot within a reasonable period of time
No. of operationalized EA tasks: Proactively helping a client delegate new tasks by testing and implementing EA playbooks
Trust-based relationship with the client: Building and maintaining a deep and lasting relationship with your client over time
Quality of work and efficiency will be based on your client’s direct feedback of your performance.
Work Duration & Working Hours:
The goal is for clients to utilize EA services for 30-40 hours per week. Actual hours will depend on the client and the EA’s ability to teach the client to delegate more and more.
Many clients will initially start with 10-15 hours per week, and it will be the EA’s responsibility to help the client leverage him/her more until the 30- to 40-hour weekly goal is achieved.
Other clients will be ready to start full blast at 30-40 hours per week from the onset (though this is less likely).
The hours you are required to be online will be dictated by the client’s schedule, but you should expect to have significant, if not full, overlap with the client’s schedule (mostly PH graveyard hours).
