Driver Operations Associate - Training And Activation

Responsibilities:

Train and verify drivers based on set Verified target #
Recommend driver training and process improvements to Supervisor
Review pipeline scheduling & complete training tracking sheets
Collect required documents from drivers and verify them before Verifying driver in Lalamove system
Collect cash related to driver training, track and handover to Accounting
Work with Accounting to ensure accurate, documented, and timely remittance of all cash collected from driver applicants in bank account
Responsible for approval and rejection of driver applicants according to set standards
Responsible for accurate stocks keeping of offline driver materials (e.g., jackets, boxes, stickers)
Enforce all Driver SOPs developed
Enforce all Driver Ops policies developed
Responsible for end-to-end execution of Special Projects or Campaigns
Fill in for Staff when there is shortage of personnel
Strictly observe all company policies as provided in relevant contracts, agreements, and memorandums, as well as any revisions and addendums to company policies
Performs other duties that may be assigned by management from time to time
What you'll need:

Ability to communicate, present and influence credibly and effectively at all levels of the organization
Ability to champion new processes from plan to close
At least 1-3 years experience at customer-facing capacity
Positive, passionate, proactive, self-initiative and attentive to details
Strong verbal and written communication skills with fluent proficiency in written and spoken English and Filipino
Experience and familiar with spreadsheets