Customer Support Specialist - Work In Quezon - Up To 25K Ghsdym

Core Requirements
Confident, able to understand and communicate in English;
Minimum educational attainment accepted is atleast 1 year in College with no back subjects, but must have atleast 2 years and 6 months of BPO International experience;
2 years completed College undergraduates / graduates requires atleast 1 year and 6 months Internationl Call center exp.
College Graduates and undergraduates of 3 or 4 years, Must have at least 6 Months BPO experience handling international account
Energetic, Emphatic, and able to solve problems is preferred;
Must have an ability to understand the customer’s needs;
Willing to work in shifting schedule and weekends;
Willing to work in Cubao;
Can Start ASAP.

Job Description:
The work involves receiving or making phone calls to customers; Obtaining client information and verifying information
Informs customer by explaining procedures, answering questions or giving the most appropriate solutions based on the details given by the customer;
Maintains and improves quality results by adhering to standards and guidelines
Building Rapport and Ensuring Customer Satisfaction.