Customer Support Associate - Financial Account Work

Accenture in the Philippines is currently looking for **Customer Service Associates (Banking/Health)** who will be responsible in performing the following day-to-day tasks:- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.**What are we looking?**- Open to college graduates, college undergraduates and associate degree graduates- Must have at least 1 year of work experience in Customer Service handling banking, health, or insurance account- Amenable to work in Cubao, Quezon City- Willing to work on-site once recalled**Join our high-performing team and enjoy these benefits**:- Competitive salary package, company bonuses, and performance incentives- Night differential- Loyalty, Christmas gift, inclusion, and diversity benefits- Paid sick and vacation leaves- Expanded maternity leave up to 120 days*- HMO coverage (medical and dental) from day 1 of employment- Life insurance- Employee stock purchase plan- Retirement plan- Flexible working arrangements- Accessible locations- Healthy and encouraging work environment- Career growth and promotion opportunities**How to Apply?**- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.**Additional Information**:**What we believe**:*Terms and conditions applySchedule:- Rotational shift**Education**:- Bachelor's (preferred)**Experience**:- Customer Service Representative: 1 year (preferred)