Customer Service Representative - Start Asap

RESPONSIBILITIES:- Answer courteously inbound calls.- Respond to customer inquiries.- Provide personalized customer service by responding to the needs of the customers.- Ensure feedback from the customer to further improve customer services.- Manage and update customer databases with the status of each customer.- Coordinate with the dispatch team to send products or provide services on time to customers.- Build customer loyalty by follow-up of customer calls.- Evaluate the problems of the customers and provide logical lasting solutions.Must be:- Willing to start ASAP- Willing to work in graveyard or shifting schedule- Should be verified as 18 years old and above- Good English communication skills- Strong comprehension skills- No medical conditions that would impact working at night or on shifting schedules- No plans to take board/licensure exams (LET, Criminology, etc.) or take review classes**Salary**: Php15,000.00 - Php22,000.00 per month**Benefits**:- Paid trainingSchedule:- 8 hour shift- Night shift- Shift systemSupplemental pay types:- 13th month salary- Performance bonusApplication Question(s):- this is working on-site, do you want to proceed?**Experience**:- BPO: 1 year (preferred)