Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Similar offers

See more similar offers
Demand Marketing Associate

Job Summary:To work with the digital and content teams for the daily publishing and updating of relevant and engaging content across RX websites and platform...


From Relx - National Capital Region

Published 14 days ago

Manager- Shared Soc Incident Management

**Purpose**We are looking for a dynamic incident manager to join our MICTS (Managed ICT Services) department. In this role, you will oversee leading the inci...


From Trends Group, Inc. - National Capital Region

Published 14 days ago

Call Center Agent - Healthcare Account Quezon City

Your day-to-day in a nutshell:- Answering incoming calls from customers- Resolving customer inquiries/requests- Ensuring customer requests are handled in an ...


From Neksjob Corporation - National Capital Region

Published 14 days ago

Homecare Coordinator

Graduate of Nursing.- Amenable to work in a hospital.- Good written and oral communication.- Patient.- Can work immediately.**Job Type**: Fixed termContract ...


From Asiapro Multi-Purpose Cooperative - National Capital Region

Published 14 days ago

Customer Service Representative (Premium Airline Account)

Customer Service Representative (Premium Airline Account)
Company:

Tdcx Philippines

Place:

National Capital Region

Job Function:

Other

Report this offer

Suggestions:

See more offers of employment in Other

See more job offers in National Capital Region

Details of the offer

Job Description Join TDCX and be interviewed in the comforts of your home!
Are you a customer service Rockstar who wants to be part of our pioneering team for a premium airline account? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Customer Service Representative to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
Above-industry average salary. Earn up to PHP 40K monthly!
Group life insurance starting on Day One
HMO benefits on Day One + 1 free dependent after 6 months
Monthly performance bonuses upon regularization
25% Night differential rate (higher than the industry average!)
15 Sick Leave credits with cash conversions
15 Vacation Leave credits with carry over
Premium & Instagrammable workspaces
Free overflowing coffee and cookies
Learning courses to help you grow
Career development programs
Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!
What is your mission?
As a Customer Service Representative, you will be working with our Premium Airline Account to deliver #happier customer experience. You will handle phone-in / chat enquiries of current and prospective members.
You are also required to perform these job functions:
Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets, and effecting changes to schedules
Maintain member accounts whenever there are changes in their profiles
Send program-related collaterals and forms
Advise on latest promotions and mechanics
Manage feedback/ complaints and liaise with backend support to resolve members? issues
Involve in ad-hoc projects
Meet daily KPI requirement
Who are we looking for?
Completed at least 2 years in college
At least 1 year of BPO work experience in an international airline account
Strong analytical skills to identify cause of problems & recommend solutions
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Can work in Ortigas Center, Pasig City
How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.

Source: Grabsjobs_Co
Job Function:

Requirements

Knowledges:
Customer Service Representative (Premium Airline Account)
Company:

Tdcx Philippines

Place:

National Capital Region

Job Function:

Other

Report this offer

Built at: 2024-04-26T03:08:46.558Z