Customer Service Representative (Local Account)

Customer Service Representative (Local Account)
Company:

Techmart Corp


Customer Service Representative (Local Account)

Details of the offer

Support and provide superior service via phones as a receiver and caller to answer to customer Inquiries and questions regarding booking/reservations.Assisting customer in booking/reservations.Respond to customer issues and concerns via call/text, email and chat support Apply the proper telephone etiquette to satisfy various customer situations Handling Inbound and Outbound callsGood Listening and responding skillsHave excellent communication skills, confident and have a courteous mannerStrong interpersonal skills and ability to think independently and follow throughGoal OrientedHas good attention to detail Critical thinker Atleast 18yrs. Old and aboveCandidates must possess at least a Vocational Diploma/Short Course Certificate or Bachelor’s /College Degree in any course Applicant must be comfortable using computers and has basic knowledge in computer operationsWith or Without Call Center experienceMust be willing to work on Shifting schedule

Requirements


Knowledges:

  • Basic

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