Customer Service Representative Insurance Benefit

Job Description- Update data and documentation during and after each interaction.- Ensure HIPAA guidelines are met, maintaining complete confidentiality of all information- Strive to fully resolve tasks with each interaction- Work directly with the Client's point of contact with oversight from Client's management team.- Ensure that all IT resources are within guidelines of accessing all levels of platforms- Create a global "Team" environment that allows a feedback loop for growth and opportunities- Respond to additional tasks as directed by the Client- Created an "idle" tasks list of duties required to completed when no immediate requests are needed- Create customized reports that show daily/weekly/monthly measurables to manage the campaign effectivelyMinimum Qualifications- 1 - 2+ years Insurance Prior Authorization and Verification experience- With knowledge of CPT codes for office procedures, surgical procedures, drug prescriptions, Medicare, HMO & PPO verifications- Experience and understanding of healthcare insurance a MUS- Gain and maintain extensive knowledge of different coverage and policies with mixed use of products- Detail oriented to maintain accurate patient insurance records- Great documentation and organizational skills to record full details of outbound documentation with providers- Dependable and dedicated to patients to the medical practive- Optimistic and positive attitude- A self-motivated and independent worker- Comfort with meeting SLAs- Available to start immediately- Amenable to work on night shift**Benefits**:- Work from home/Hybrid (90% WFH)- Free parking- Health insurance- Opportunities for promotion- Paid training- Pay raise- Company events- 13th month salary- Anniversary bonus- Overtime payPerks and Benefits- Paid Vacation Leave- Paid Sick Leave- Work from Home- Paid Holidays**Required Skills**:- Medical Industry Knowledge- Attention to DetailPay: From Php27,000.00 per month**Benefits**:- Additional leave- Company Christmas gift- Company events- Free parking- Health insurance- On-site parking- Opportunities for promotion- Paid training- Work from homeSchedule:- 8 hour shift- Evening shift- Flexible shift- Holidays- Monday to Friday- Night shift- Overtime- WeekendsSupplemental Pay:- 13th month salary- Overtime payAbility to commute/relocate:- Bacoor, Cavite: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (required)**Experience**:- Customer Service Representative: 1 year (required)