Customer Service Representative

Join our team we are hiring!Job Responsibilities:• Answering incoming calls from customers or clients and addressing their concerns or questions.• Making outgoing calls to follow up on customer inquiries or to market products or services.• Providing excellent customer service by resolving customer complaints and issues.• Maintaining accurate records of customer interactions and transactions.• Updating customer information in the database and ensuring its accuracy.• Collaborating with other departments within the organization to resolve customer issues.• Following scripts or guidelines provided by the company to handle calls effectively.• Meeting performance metrics such as call volume, response time, and customer satisfaction ratings.Qualifications:• With or without BPO Experience• At least High School Graduate (Old curriculum) / ALS Graduate• Excellent phone etiquette and excellent verbal, written, and interpersonal skills• Ability to multi-task, organize, and prioritize workIf you are interested click "APPLY NOW"!