Customer Service Representative - Earn As Much As 16K - Bacolod

We're hiring.Ubiquity is hiring for Customer Service Representatives to join our team. Our Customer Service Representatives is an integral role in the operations of our Bacolod office. The details.Day-to-day responsibilities:Attends to customers' needs by answering product and service related queriesProvides product overview and information about other services and offeringssuggesting information about other products and servicesOpens customer accounts by recording account informationMaintains customer records by updating account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as neededIdeal candidates have:With BPO/Call Center ExperienceAverage English communication skillsMust have a high level of analytical/critical thinking skills and keen attention to detailsMust be willing to work onsiteMust be willing to work on shifting schedules The Perks.Medical, Dental, Vision and Life Insurance BenefitsPaid Time OffRetirement BenefitsLearning and Development Opportunities