Customer Service Representative (Csr)

Customer Service Representative (Csr)
Company:

Microsourcing


Customer Service Representative (Csr)

Details of the offer

Job Description:
This role will be responsible for the full-time functionality and business contact for client customer service and operational contact. The role will also be expected to manage and handle customer enquires related to bill management, disputes, payments, credit and general information. RESPONSIBILITIES 1. Customer Service


Inbound and outbound calls with both client and client customer base Product knowledge and commercial understanding Dispute resolution and investigation skills Billing, transfers and payments enquiries Compliance with the privacy act and regulatory codes and guidelines Credit management and collection 2. Administrative duties


Email inbox management Customer account activation Processing of customer payments Adhoc administrative tasks 3. Operational duties


Task and exception management Issue identification Reporting Minimum Qualifications:
Graduate of any Associate or Bachelor's degree With experience as customer service representative for solid 1 year -- required Willing to work in Mall of Asia site for predominantly day-mid shift


Source: Kalibrr


Area:

Requirements

Supervisor ( water treatment plant )

Qualifications Male25 Years Old and AboveMinimum of 6 Years ExperienceFilipinoAt Least Bachelor's / College Degree For manpower pooling only. No fees in any...


From 21St Century Manpower Resources Inc. - Ilocos Norte

Published a month ago

Registered staff nurses - female only

Dr. Sulaiman- Al Habib Hospital Qualifications Female21 Years Old and AboveMinimum of 1 Years ExperienceFilipinoAt Least Prof'l License(Passed Board/Bar/Prof'l...


From Andrews Manpower Consulting, Inc. - Ilocos Norte

Published a month ago

Foreman (reliability & planning)

EASTERN PROVINCE CEMENT COMPANY. Qualifications Male25 Years Old and AboveWith or Without ExperienceFilipinoAt Least Bachelor's / College Degree For manpower...


From 21St Century Manpower Resources Inc. - Ilocos Norte

Published a month ago

Mechanical foreman (p,p)

EASTERN PROVINCE CEMENT COMPANY. Qualifications Male25 Years Old and AboveMinimum of 6 Years ExperienceFilipinoAt Least Bachelor's / College Degree For...


From 21St Century Manpower Resources Inc. - Ilocos Norte

Published a month ago