Customer Service Manager A I Daet

Customer Service Manager A I Daet
Company:

Sm Mart Inc.


Customer Service Manager A I Daet

Details of the offer

Job Description:
PLAN & STRATEGIZE: Plan & develop strategy to deliver sales & profit targets REVIEW SALES PERFORMANCE Review sales performance, & identify branch sales hurdles resulting from process & product reviews OVERSEE COUNTER OPERATIONS Oversee branch counters to prevent long queues, & resolve complaints from irate customers MONITOR SUPPLIES & INVENTORY LEVELS Monitor counter supplies & products inventory level to prevent out-of-stock & expiry situations DEVELOP A SYSTEMS CONTINGENCY Develop a contingency plan for systems downtime TRAIN SUPERVISORS Train new Supervisors on branch operations Minimum Qualifications:
Candidate must possess at least Bachelor's/College Degree Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent. Strong communication skills Basic computer skills (MS Office) Flexible to be assigned to work schedules supporting the retail operational hours Willing to be assigned in The SM Store - DAET Full-time positions available


Source: Kalibrr


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements