Csr Customer Service Representative

**Our Customer Service Representatives or Call Center Agents are responsible for**:- Handling inbound customer service calls;- Processing inbound sales calls;- Taking inbound or placing outbound collections calls;- Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and- Performing other duties as assigned.**Minimum Requirements**:- Previous six months or more call center or customer service experience is required;- Ability to develop rapport and demonstrate a caring attitude;- Excellent data entry and internet navigation skills;- Clear and distinct oral and written communication skills in English;- Must be detail oriented;- Dynamic interpersonal and judgment skills;- Professional demeanor and dependable work ethic;- Ability to work in a fast-paced environment and multi-task; and- With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.**Job Type**: Full-time, Permanent**COVID-19 considerations**:- Employees are required to wear face masks;.- Free face masks are also provided to employees; social distancing is strictly implemented;- Alcohol and sanitizers can be found on all common areas;- Common surfaces are sanitized regularly.**What's to love about being an #iQorian?**- Competitive Basic Pay + Non-Taxable Allowance- HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner- Quarterly Appraisals- Monthly Performance Incentives- Up to 30 Days Paid Leaves with 21 Days convertible to cash*Terms and conditions apply.**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: Php18,000.00 - Php34,000.00 per month**Benefits**:- Paid trainingSchedule:- 8 hour shift- Rotational shiftSupplemental pay types:- 13th month salary- Overtime pay- Performance bonus