Credit & Collection Specialist

Job DescriptionReports directly to the Credit and Collections Manager, is responsible to lead the collections team in providing clerical and administrative services in billing receivables and in managing the collection of outstanding debts from clients and customers.Responsibilities and Duties:Leading and managing the collection team membersMaking sure all members of the collection team is able to perform to meet expectations Aligning with credit specialists for Credit and Collection issuesCommunicating with different departments to maintain accurate and updated information on client accounts and paymentsCommence appropriate actions to ensure collection of outstanding account balancesInvestigating and collecting from accounts with overdue invoicesIdentifying customer accounts with overdue and contacting them via messaging, call or email regarding their overdue payments and determine the reason for the outstanding debtAuditing records for accuracy and handling disputes to make sure that associate outputs are accurate and completeUndertake research and assemble documentation to support adjustments to account balances and resolving open invoicesAct as the company's representative in taking inbound calls regarding collection concernsBack up for other Credit and Collections associatesDoing tasks that may be assigned from time to timeQualifications:Graduate of any course, preferably related to Finance or equivalentHas background in managing people and leading team membersProficient in MS Office application (Word, Excel, PowerPoint)Knowledgeable in Google ApplicationsKnowledge in Netsuite is preferred but not requiredKeen attention to detail and ability to effectively manage timeHas strong ethics and a high level of personal and professional integrityMust be willing to work in Brgy. Mambugan, Antipolo