Credit Card Investigator

Credit Card Investigator
Company:

Security Bank Careers


Details of the offer

About Security BankWe are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.Now, with more than 300+ branches nationwide,BetterBankinghas become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.In our constant pursuit of excellence and improvement, we create teams that support our business and each other.The RoleAs aCredit Card Investigator,you are responsible for conducting credit investigation via telephone or field verification to determine their eligibility/qualification of the borrower according to set standards or credit parameters.How you'll contributeAdheres to the following in the performance of the assigned tasks.Bank policies/procedures/standardsBank's organizational thrustsTop management's/ExCom/BOD directivesExecutes the Credit Operations Manual and Credit Investigation Operations Manual in the performance of assigned tasks such as but not limited toEmployment/Business verificationApplicant/Residence verificationTrade checkingLoan and deposit checkingEnsures compliance to set standards/parameters in the performance of assigned tasks and that processes implemented conform with approved policy and program guidelines.Adheres to the Service Level Agreement and Turn-Around-Time in the performance of assigned tasks.Helps the CI Unit Head on credit items, non-credit related items, special assignments, as the need arises.Conducts and prepares meaningful and accurate investigation reports at the least cost and within the deadline to assist the lending officers in the credit evaluation process.Performs discreet and thorough investigation on the background, character and financial standing, records and habits of loan applicants or clients of the banks; renders a Credit Investigation Report to the management.Conducts and entertains inquiries and credit checking with other banks, financial institutions, branches and individuals.Verifies the registration of subject companies with government agencies concerned and obtains pertinent information as to their organization or existence, nature of business.Provides email support by sending and monitoring of employment and other relevant queries that may help in the credit evaluation process.Performs sorting/filtering and review of accounts endorsed to third party agencies.Ensures the integrity of report submitted by third party agencies and in-house field credit investigators.Perform other duties and functions that may be assigned.What we're looking forBachelor's / College degree, preferably in Business courses.Keen to details.Good oral, written communication and interpersonal skillsComputer proficientFlexible, innovative, and can easily establish good rapportAble to do multi- taskingActively seeks new ways of working to improve efficiency and productivity.Practical work skillsField work skillsCustomer focusTime management#LI-ET1#Onsite

Requirements

Credit Card Investigator
Company:

Security Bank Careers


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