Cardno is seeking an experienced Cash Application Specialist to join the team in Manila, Philippines office supporting our US Shared Service for Science and Environment Division and Infrastructure Division. This position will be accountable for posting daily cash receipts timely and accurately, liaise with external and internal clients to bring resolution to unapplied cash postings, maintain metrics, and forecast cash receipts for our Global group in Australia, efficiently and effectively work in a small team environment, have excellent customer service, a high degree of professionalism and a passion for getting the job done right and with a positive can-do attitude. The successful candidate will report to our Accounts Receivable Specialist located in USA.
Job Description:
Key Responsibilities
Responsible and accountable for daily posting of cash receipts for a $230M business line.
Work on AR Refund & Write off.
Provide quality customer service in a high-volume, fast-paced environment while resolving issues and responding to clients and various internal customers in multiple branch locations.
Coordinate resolution of payment application discrepancies to ensure accuracy of AR balances and aging reports.
Respond timely to internal customer inquiries and requests that may require extracting and analyzing system data.
Work with the executive team and bankers to setup new banking arrangements as needed.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Performs other related duties as required.
Qualifications
3-5 years of experience in accounts receivable, cash applications, reconciliation and customer service, or equivalent combination of education and experience
Excellent research skills, ability to bring closure to issues in a self-directed manner
Intermediate computer operations such as file management, using database and spreadsheet functions and using applications relevant to the work being performed
Ability to solve practical problems and deal with a variety of concrete variables
Ability to excel in a fast-paced, dynamic work environment
Excellent organizational and attention to detail skills
Accomplished user Microsoft Office (Excel and Word)
Cardno does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Cardno employee. Resumes from approved vendors must be specifically requested by Cardno and approved by the Cardno Talent Acquisition Team.
