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Cantonese Customer Service Representative (Day Shift Weekends Off)

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Company:

J-K Network Services

Place:

Other

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Details of the offer

BENEFITS:
• DAYSHIFT SCHEDULE
• WEEKENDS OFF
• HMO
• 13th month pay
• Vacation Leaves
• Sick Leaves
• Other Incentives and Allowances
• They will accommodate you through online interview until you got hired

JOB DETAILS:
Company Profile: This company provides mobile communications for businesses of all sizes. The Company plans give peace of mind with an extensive bundle of minutes, texts and data. It routes calls and data to give clear calls and fast internet access.
Requirements:
Proficiency in speaking, reading and writing Cantonese and English
Knowledge in computer software like Microsoft Office
Exceptional Customer Service skills and proper manner in answering call
Excellent Analytical and Problem Solving Skills and attention to details

Responsibilities:
Responsible in first line support to the customers to solve their queries by calls and email
Track and Responding to customers’ concerns and problems
Accountable in coordinating with the Technical Operators for more complex cases

Recruitment Process: (ALL ARE DONE THRU ONLINE ASSESSMENT)
• Resume Screening
• Initial HR Interview
• Assessment
• Final Interview
• Job Offer