Brand Manager

Job Description:
Handle and manage the relationship with the brand
Responsible for client relationship and retain client satisfaction
Manage overall account profitability via P&L management
Ensure all clients are successfully onboarded on time and deliver KPI on track
Manage to maximize GMV with day-to-day collaboration with client and channels
Work with Brand and internal team to conduct Brand budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
Inventory Management: Coordinate with internal team to Manage Stock and inbound planning
Store Management ( Shopee Seller centre): coordinate with the internal team to ensure that pricing store set up are delivered in a mannerly timeline
Procurement: Purchase request and Inbounding coordination
Chat management - Coordinate with internal Chat team to ensure customer best experience
Product review: ensure that customer receives the best treatment from Shopee
Conduct sale performance and Fulfillment report review with seller
Ensure operational performance on all areas and inline with the KPI
Help customer achieve deliver design/ deliver graphic design
Coordinate with internal teams for project to pitching brands

Requirements:
Bachelor’s or Master’s Degree in business or related fields
At least 2 years of working experience in e-commerce, retails, FMCG, online business would be a plus
Logical thinking and strong problem solving skills
Ability to interact with a broad set of businesses and stakeholders
Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT
Strong English communication both verbal and written