OverviewShifting schedule, McKinley West
Provide excellent customer service and over the phone

Qualifications
Must be 18 years old and above
Completed at least 2 years in college (no back/failed subject)
Amenable to work on holidays, weekend, and shifting schedule
Professional, enthusiastic, and customer service oriented

Skills RequiredAbility to educate customers on inquiries and other product information
Ability to handle issues and complaints in a courteous and professional manner
Ability to multi-task and access multiple data source simultaneously
Ability to probe effectively
Excellent oral and written communication
Must be fluent in providing explanation and delivering positive scripting
Must exhibit active listening
Must have good conversational skills
Must have good problem solving and analytical skills
Must have keen attention to details