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Associate Data Collection Specialist

Associate Data Collection Specialist
Company:

Appen


Details of the offer

Overview:**Position Summary**Associate Data Collection Specialist is responsible for executing data collection projects using Appen's data collection systems, software and equipment. Associate Data Collection Specialist customizes participant instructions based on project-specific needs, assigns tasks to participants, communicates with participants, monitors throughput, performs and manages quality assurance, schedules payments and supervises project-specific staff if required. Associate Data Collection Specialist works collaboratively with Data Collection Specialists, Solution Architects, Project Managers and other Specialists to meet project and client requirements.**Responsibilities**- Use Appen's crowd management and data collection tools to execute data collection projects of different types- Maintain project trackers, monitor key project metrics and provide project reports as required- Analyze project performance and take appropriate actions (with guidance from Data Collection Specialist or Project Manager)- Respond to participant queries- Set up payments for data collection participants- Deliver to project objectives within project scope, timeline and budget- Follow quality management processes and take corrective measures as required- Communicate with all stakeholders in a timely, clear and concise manner- Adapt to changing project needs and expectations- Follow strict confidentiality protocol regulating the handling of project and participant details and other sensitive information- Be a proactive team member, contributing solutions and helping others as necessary*****Required Knowledge, Skills and Abilities**- Computer literate and able to- Knowledge of Microsoft Office tools - Word, Powerpoint, and Outlook- Proficient and experienced in using Excel on a daily basis- Proficiency in English, with excellent oral and written communication skills- Bi-lingual in a second language is a bonus==> Able to communicate in other languages is a bonus (especially written communication). We are looking for the following languages: Portuguese, German, Dutch, French, Italian, Spanish, Danish, Swedish, Norwegian, Finnish, Hebrew, Korean, Vietnamese, Polish and Turkish*****Qualifications and Experience**- Experience with stakeholder management in a commercial project-based environment- Ability to pick up new tools and systems quickly and with accuracy- Demonstrated time management and organizational skills with attention to details- Commitment to quality (being able to follow quality management processes)- Agility and a service orientated approach- BS or BA degree from an accredited university or equivalent work experience preferred- Experience in creating and sending mass communication- 1-2 year of project and/or quality management experience in a metric-driven setting working in a production, operation, or call center environment is desired**About Appen**:Appen is the global leader in data for the AI Lifecycle. With over 25 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world's most innovative artificial intelligence systems. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry's most advanced AI-assisted data annotation platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.At Appen, we value performance, honesty, humility, and grit. We persevere and remain focused, whilst maintaining agility to achieve quality outcomes and exceed expectations. We're truth tellers - respectfully of course. We take accountability for our actions and believe in giving and receiving direct feedback. We give credit where credit is due and show gratitude to others for their contributions. We seek diverse perspectives as we recognize the value in teamwork and collaboration. Through grit, we take ownership, and we do not give up.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**Growth Strategy**:High-quality training data necessarily includes human beings, to record and transcribe speech for example or recognize complex images. Appen uses a crowdsourced model to engage humans at scale, but this increases the cost, time, and complexity of providing data sets. The company relies on technology to accelerate and reduce the cost of training data. It has developed and acquired platform that manages and enables crowd workers.**Appen's Growth Strategy is Built on Four Pillars**- Grow in New Markets: Drive growth in target custome


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Requirements

Associate Data Collection Specialist
Company:

Appen


Built at: 2024-05-19T17:01:20.743Z