Associate

YOUR TASKS AND RESPONSIBILTIES : Maintenance of customer account , support and follow up on topics within workflow systems.
Managing inbound/outbound queries (calls/mails, others) from external customers.
Identifying customers’ needs, clarify information and providing solutions.
Record, verify and execute transactions according to process documentation and monitor process exceptions.
Perform controls (process, ICS).
Contribute to process improvements.
Support and flexibility to adapt to the future changes in the organization related to processes/projects/activities /tasks etc.
WHO YOU ARE :
Preferably a university degree or equivalent, especially with main focus on Administration/Finance or Business Administration. Alternatively an equivalent progressive working experience.
1-2 years of experience in Accounts Receivable or other related Order-to-Cash processes.
Good communication and interpersonal skills.
Basic MS Office
Experience with ERP systems. SAP experience valuable.
Customer oriented
Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
Accounting knowledge beneficial
Fluent English skills both in the spoken and written form, plus minimum C1 degree of competence local/regional language or equivalent.