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American Social Media Platform Executive Care

American Social Media Platform Executive Care
Company:

J-K Network Services

Place:

National Capital Region

Job Function:

Other

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Details of the offer

Client Info: This is a more than 10 years old BPO Company providing service solution to most powerful brands in the world.

Account Info: This is an American social media video streaming platform.

Position: American Social Media Platform Executive Care
Industry: BPO Company
Location: Alabang, Muntilupa
Salary: P 60, 000 – 75, 000

Benefits:
Visa processing
HMO
13th month pay
Sick leave
Vacation leave
Government Mandated Benefits (SSS, PhilHealth, Pag-ibig)
Other allowances

Requirements:
Native English Speaker
Preferably native American
At least High School graduate
Customer Service experience in BPO company is an advantage
Amenable to work in Alabang, Muntinlupa

Responsibilities:
Responsible in providing assistance to end user of the social media platform
Attend to call, email and Chat inquiries of clients
Provide detailed walkthrough on how to properly navigate the platform
Initiate troubleshooting on reported technical issue
Deescalate complaints
Update system record on the ticket received

Recruitment Process:
Resume Screening
Behavioral Interview
Assessment
Final Interview
Realistic Job Preview
Job Offer

Source: Gigajob
Job Function:

Requirements

American Social Media Platform Executive Care
Company:

J-K Network Services

Place:

National Capital Region

Job Function:

Other

Report this offer

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