MicroSourcing Philippines Inc. is currently hiring for an Administrator for a UK Account (Out of Hours)!
Our client is an organization that specialises in recruiting and supplying highly qualified, experienced medical professionals for permanent, contract and temporary positions in the NHS and private healthcare organisations in the England, Scotland and Wales.
WHAT'S IN IT FOR YOU? Competitive Salary HMO coverage as early as Day 1 of employment plus 1 FREE Dependent Incentives RESPONSIBILITIES AS AN ADMINISTRATOR: To work their shift to handover to UK team to maximize on our time constraints. Work hours may vary depending on the business need to address OOH requirements Downloading of Self Bill backing reports to process timesheets (OOH) Able to answer and provide payroll queries during out of hours time Be able to investigate on payroll disputes/pay queries from candidates Attend to Out of Hours inquiries: Fill in Shifts for Clients calling or through email Calling candidates to fill in shift requests of any clients Create tracker to ensure all done during OOH is covered Candidates calling to cancel shifts Call Clients and notify of any cancellation from candidates Call consultants to inform about cancellation Relay last minute changes with replacement of candidates to clients for those who cancelled. Ensure Jobscience is noted with comments, tasks are assigned and emails are sent out. Send out Reports every end of day detailing Did not Attend, Cancellation and Lateness All other duties assigned may include, sending of survey at night for unresponsive clients/candidate based on report sent by Customer Service Team.
Willing to work shifting Days and hours based on requirement of the company (No fixed Offs) Must have strong Customer Service Relations and Sales Recruitment Background Excellent Communication Skills both Written and Oral in English. Assertive, Goal Driven, Strong willed Can handle multiple tasks and still able to hit targets. Must display a level of maturity at work when provided by positive/negative feedback from Supervisor and Manager Can articulate himself well to candidates during queries Willing to work in Eastwood Out of Hours