Accounts Specialist

JOB SUMMARY
• Collate and assess financial information to determine the level of credit that should be given and the ability of the company or individual to service or repay the debt.
• Responsibilities can vary from following point scoring systems through to very complicated assessment of P&L and balance sheets, calculating equity ratios and gearing, the setting and monitoring of credit limits, etc.
• Resolve customer complaints reported to the company by the Customer, or other private or government Regulatory bodies.
• This may require contact with Customers or their nominated representatives, private or government regulatory bodies, internal company groups, credit reporting agencies and suppliers to ensure customer complaints are resolved efficiently.
• Prepare accurate and timely reports and documentation, maintain up to date records, and other statistical and operational data.
• Collect cash from due or overdue accounts. Targets maybe individual and/or team related.
• Responsible for managing escalate calls, resolving disputes, account reconciliations and the prompt, accurate, allocations of payments and the management of bad debt recovery via either the mercantile or legal process.