Account Manager (Remote Position)

Account Manager (Remote Position)
Company:

Helpgrid


Account Manager (Remote Position)

Details of the offer

We are searching for a bubbly and communicative candidate who is proactive and passionate about company products and the clients they serve.This is a remote (work from home) position.The Account Manager will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find opportunities to generate more revenue for the client and the company.To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.After reading the below, and you determine this is a fit,please fill out this Google Form (https://forms.gle/qKWF5EJLQYKtov5y9)and your resume for further consideration.JOB DUTIES
Act as the main point of contact for the company’s clients

Establish, build, and maintain strong relationships with clients to build trust

Identify revenue opportunities for the clients and the company

Respond to clients inquiries received via email, Skype and calls

Multi-task between various inquiries and systems in a fast-paced environment

Resolve problems by investigating the presented issues in our backoffice, consulting with other departments and/or researching under the specific client’s account

Actively listen to each client in order to gain perfect understanding of their individualized needs and business

Identify industry trends

Properly manage client’s expectations and follow through on commitments

Collaborate with various departments and team members in order to solve inquiries

Exceed expectations

Account Manager Skills and Qualifications:Organized and Detail Oriented, Analytical, Client-focused Solutions, Strong Verbal and Written Communication, Excellent Interpersonal Skills, Managing Processes, General Consulting Skills, Multi-tasking Skills, Problem Solving, Prioritization, Warm Professionalism, Patience, Focus, Emphasizing Excellence, Positive Attitude, Self-Starter, Motivated, Word and Excel KnowledgeExperience Requirements:Account Management experience (4+yrs)

Call center / BPO management experience (1+ yrs)

Work-from-home experience (2+ yrs)

Sales experience (2+ yrs)

Job Types: Full-time, ContractSalary: Php150.00 to Php200.00 /hourExperience:account management: 1 year (Preferred)
sales: 1 year (Preferred)
customer service: 1 year (Preferred)

Language:superb English (Preferred)


Source: Jora


Area:

  • Sales / Trade Representative - Sales

Requirements

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