We are searching for a bubbly and communicative candidate who is proactive and passionate about company products and the clients they serve.This is a remote (work from home) position.The Account Manager will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find opportunities to generate more revenue for the client and the company.To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.After reading the below, and you determine this is a fit,please fill out this Google Form (https://forms.gle/qKWF5EJLQYKtov5y9)and your resume for further consideration.JOB DUTIES
Act as the main point of contact for the company’s clients
Establish, build, and maintain strong relationships with clients to build trust
Identify revenue opportunities for the clients and the company
Respond to clients inquiries received via email, Skype and calls
Multi-task between various inquiries and systems in a fast-paced environment
Resolve problems by investigating the presented issues in our backoffice, consulting with other departments and/or researching under the specific client’s account
Actively listen to each client in order to gain perfect understanding of their individualized needs and business
Identify industry trends
Properly manage client’s expectations and follow through on commitments
Collaborate with various departments and team members in order to solve inquiries
Exceed expectations
Account Manager Skills and Qualifications:Organized and Detail Oriented, Analytical, Client-focused Solutions, Strong Verbal and Written Communication, Excellent Interpersonal Skills, Managing Processes, General Consulting Skills, Multi-tasking Skills, Problem Solving, Prioritization, Warm Professionalism, Patience, Focus, Emphasizing Excellence, Positive Attitude, Self-Starter, Motivated, Word and Excel KnowledgeExperience Requirements:Account Management experience (4+yrs)
Call center / BPO management experience (1+ yrs)
Work-from-home experience (2+ yrs)
Sales experience (2+ yrs)
Job Types: Full-time, ContractSalary: Php150.00 to Php200.00 /hourExperience:account management: 1 year (Preferred)
sales: 1 year (Preferred)
customer service: 1 year (Preferred)
Language:superb English (Preferred)
