Workforce Expert (Client Success & Strategic Partnerships) - Full-Time - Manila (Remote)

?? Remote (Philippines-based) | ?? Mon–Fri, 6 AM–3 PM MNL | ????? Full-Time, Permanent Filta | Making Global Hiring Simple We help companies hire and manage top remote talent from the Philippines and Colombia.Since 2016, we've grown from a niche recruitment firm into a global hiring partner, supporting clients across 9 countries and 10 time zones.In 2024, we were ranked in the top 10% of outsourcing firms by Outsource Accelerator, reflecting our dedication to quality, compliance, and personalized service. The Opportunity We are looking for a Workforce Expert to act as a strategic advisor and primary relationship manager for our clients. This is a senior-level role ideal for someone with a passion for client success, workforce planning, and cross-cultural collaboration. What You'll Do Lead clients through onboarding, recruitment, and team integration.Collaborate closely with recruitment teams to align on hiring needs.Educate clients on employment regulations and cultural best practices.Advise on team structure, performance, compensation, and retention.Proactively manage escalations and coordinate internal responses.Build long-term partnerships that drive client growth and satisfaction. What We're Looking For Minimum 5 years' experience in client management, operations, HR, or project management.Proven ability to work with international clients in a multi-country environment.Strong communication, problem-solving, and stakeholder management skills.Bonus: Experience in a Human Resources Business Partner (HRBP) role and familiarity with CRMs like Freshsales. Why Join Us Equipment will be provided. Monthly salary, internet allowance, and phone allowance.Work From Home arrangement with 6:00 am to 3:00 pm PHT, Monday to Friday shift.HMO healthcare for you and one dependent (with COVID insurance).20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).Government-mandated benefits.Philippines' public holidays are paid.13th-month bonus.Access to 50 offices for 3 days a week across the Philippines.Birthday cake.Paid birthday leave.Work anniversary gifts.Year-end party. Apply Now If you're ready to help companies build exceptional offshore teams and want to be part of a fast-growing, values-driven organization, we'd love to hear from you. Note: You must be a Filipino citizen and submit your application in English.  If you want to fast-track your application, complete it online and connect with Anne Rose Malalis on LinkedIn here.