HOW TO APPLY:
NOTE: Please share a G-Drive link to your resume and a one-minute Loom video on this platform.
DO NOT APPLY WITHOUT YOUR RESUME & LOOM VIDEO
DO NOT APPLY IF YOU DO NOT HAVE ANY HANDS-ON EXPERIENCE AS A VIRTUAL DENTAL RECEPTIONIST.
About Us:
At Vital Virtuals, we are dedicated to providing top-tier virtual support services to dental practices across US. We specialize in enhancing the efficiency of dental offices by offering skilled virtual assistants who help manage patient interactions, scheduling, and administrative tasks.
WEBSITE : https://vitalvirtuals.com Key Responsibilities:
Manage and update patient records in Dentrix or other Dental EMR/EHR, ensuring accuracy and confidentiality.
Schedule and confirm patient appointments, including follow-ups and recall appointments.
Handle patient inquiries and provide exceptional customer service via phone, email, and messaging platforms.
Coordinate with the dental team to manage patient flow and ensure a smooth virtual check-in and check-out process.
Assist with insurance verification and billing inquiries as needed.
Maintain a high level of organization and prioritize tasks to ensure the efficient operation of the dental practice.
Perform other administrative tasks as required to support the dental office.
Qualifications:
Minimum of 2 years of HANDS ON experience as a VIRTUAL dental assistant or in a similar role within a dental office.
Proficiency in using Dentrix/Eagle Soft/Open Dental medical records system is required.
Strong understanding of dental terminology, procedures, and best practices.
Strong customer service skills and a patient-centric approach.
Reliable internet connection and a quiet workspace conducive to handling patient calls and tasks.
Benefits:
Hourly Compensation: $5/hr for first 6 mo and $6/hr after 6 mo of probation
HMO Benefits after 6 months of probation
DO NOT APPLY FOR THIS POSITION, - IF YOU DO NOT MEET TECHNICAL REQUIREMENTS, see below (Verified by our team before interview)
Technical Requirements Operating System: Windows 10 Pro at 32/64-bit - *Genuine CPU: Intel Core i5 8th gen and above or AMD equivalent Memory: at least 8GB RAM Power Backup (Power pack): Its RECOMMENDED to have a gasoline powered Generator able to support laptop for at least 4 hours in case of power outage Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset) Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H) External monitor screen, 17,19 or 22 inch in size