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Process design and improvement
Process Review and Enhancement Analyze process models as they are (As-is), compare them to the future state (To-be) and determine the necessary changes in getting to the improved state. Perform continuous reviews of a process or system to align processes (e.g. models, goals, expectations) with changing business conditions and new products and service offerings Work closely with Transition Analyst and other SMEs Operational efficiency Creates data mapping documentation between different sources Document process capabilities & performance Determine opportunities in operations to become leaner and more efficient, e.g. detect the weakest link of the chain, or what handoffs post the most potentially damaging disruptions · Develop preventive measures and document issue resolution procedures Develop end user solutions
Review of team's processes and ensure that all processes are documented and up-to-date Performs team's Risk and Controls Assessment (RCA) of End User Computing tools
University Business Degree and/or recognized designation related to Information Systems (Computer Science), Statistics, Mathematics or related field; advanced degree (MBA or other) a plus
3+ years of professional experience in detailed process optimization, data governance, analysis and logical processing of information
Advanced Excel & Visual Basic for Application skills and experience with database applications, preferred
Experience using enterprise planning tools (Cognos, Business Objects, Office 365, specific Power BI, etc), preferred
Strong oral/written communication skills required to interact with senior officers and representatives from other Divisions and functional departments
Demonstrable experience in a similar role
Knowledge and experience of logical and physical database architecture and schema design
Experience working with large data designs spanning many hundreds of database objects
Logical, structured approach to performance monitoring and tuning
Experience writing complex SQL Server programming objects
Experience of reporting and data analysis tools such as SQL Server Reporting Services
Experience of SQL Server Analysis Services and Integration Services
Ability to work closely with the business to understand requirements and craft solutions
Logical, structured approach (e.g. to prioritizing work, problem analysis and resolution)
Experience working with senior management and technical teams (Stakeholder management requiring persuasion / influencing skills); relationship building and negotiation skills
Excellent team management/leadership skills with experience managing high performing teams in complex environments across complex stakeholder groups
Experience in leading an organization through change
Track record in influencing change in project and program management best practices
Practical problem solving skills and the ability to influence change
The ability to use judgment and assess reasonability of analysis
Ability to undertake complex tasks/projects/analysis with no supervision
Self-confidence and maturity
Capable of producing high standards of work, to tight deadlines
Enthusiastic about the Internet and (new) technologies
Sets own high standards, as well as acting as Role Model to others
Enjoys working independently – with minimal supervision
Resource constraint with building sustainable dashboards for MI reporting
No data steward in place to ensure data integrity and relevance
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.Manulife - 2 days ago - save job - Is there a problem with this job? - original jobApply NowApply On Company Sitesave this job aSave this jobSpecialist jobs in Quezon CityJobs at Manulife in Quezon CitySpecialist salaries in Quezon CityCompany InfoFollowGet job updates from ManulifeManulife734 reviewsManulife is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welc...AboutHelp Center© 2019 IndeedCookies, Privacy and Terms
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