Urgent | Japanese Supervisor (N1-N2) |100Kphp+Nintendo Switch Signing Bonus 2587

Description:
JOIN ACCENTURE AND GET
– 100,000PHP* SIGNING BONUS
– N1 & N2 successful hires from May 2021 to August 2021 will get a Nintendo Switch

The Japanese Bilingual Supervisor will be responsible in managing all work assignments, committing the team to the work, managing the quality of work and driving the people management activities within the team.

Tasks and responsibilities include:
Responsible for the activities assigned by the management
Understand and perform process lead role
Assist processors with questions and problems related day to day transaction processing
Assist in supervising the activities performed by the regular processing team within Manila Delivery Center
Ability to provide assistance to the staff
Actively seeks opportunities for Continuous Improvement initiatives.
Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
Escalates production issues to leaders as appropriate.
Ensures all work is performed in accordance with SLAs and metrics.
Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period

*Terms and conditions apply
Requirements:
Skills and Qualifications:
Open to college graduate and undergraduates with relevant work experience
N1 to N2 JLPT Linguistic Competence Level
Must have at least 5 years of work experience
Must have supervisory experience
Excellent communications skills in Japanese and English languages
Experience in Finance and Accounting and SAP is an advantage
Work experience in the BPO industry is an advantage

Why join Accenture?
Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, Inclusion and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Healthy and encouraging work environment
Career growth and promotion opportunities