Training Consultant | Cisco Certified

Delivers training courses as per assigned schedule
Achieves the required certification levels and tracks as per the business needs
Studies, prepares and qualifies himself for new introductions of courses, ensures practical coverage of all the course labs
Prepares and troubleshoots issues for classroom set-up such as courseware, labs and assessment tools
Maintain responsibility for tracking key metrics on customer satisfaction
Prepares and provides regular reports as needed
Responsible for knowledge transfer to the new instructors upon assignment
Serve as an expert about the Trends Academy Training Services, the role as pre-sales will assist the sales team in developing the business with customers.
2-3 years of experience in the IT field - familiarity with CISCO
Preferrably has CCNA or CCNP or other Cisco Certifications
Graduate of any IT-related course
Excellent Presentation and Class Facilitation skills
Proven customer focus, interpersonal and communications skills to ensure consistent customer satisfaction
Able to work well in a team environment and adhere to the highest ethical standards
Required to be a person of great passion for learning and for sharing of knowledge
Ability to work independently and as part of a team – especially in complex and ambiguous work environments
Able to adapt cross-functional teamwork, provide executive and customer presentations
Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes to both local and global markets