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Tier 2 Support Engineer

Tier 2 Support Engineer
Company:

Transnational Diversified Group

Place:

National Capital Region

Job Function:

Information Technology

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Details of the offer

Job Description:
The Tier 2 Technical Support Engineer has a strong technical background in cybersecurity or comparable field and a minimum of two years experience. Responsible to troubleshoot escalated customer issues, perform log and configure features in the software. Tier 2 is also responsble for Installing and maintaining webservers (IIS and Apache) Work closely with Team Lead to meet SLA and custoer requirements Creation of technical documents and articles for team and customer use Minimum Qualifications:
Minimum of 2 years experience as a technical support engineer, desktop support engineer. IT Helpdesk or similar to a role. Four years degree, Cybersecurity or computer science preferred. Experience with SQL 2008 or higher. Ability to write and demonstrate SQL Queries, SQL Scripts and perform SQL Table review. PowerShell Scripting preferred. Knowledge of installing and maintaining web servers (IIS and Apache) Strong analytical and planning skills Good communication and presentation skills Excellent problem-solving skills

Source: Kalibrr

Requirements

Tier 2 Support Engineer
Company:

Transnational Diversified Group

Place:

National Capital Region

Job Function:

Information Technology

Report this offer

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