Stay safe and away from the hassle of the commute life.TeleTech Santa Rosaconnects you to your best career that delivers exceptional customer experiences that you’ll enjoy at the comforts for your home. Join our team ofTemporary Work from Home Healthcare Customer Service Representatives.
Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.
What you’ll be needing to have as a Temp WFH Healthcare CSR:
Completed at least 2 years of college
Computer savvy with MS Windows expertise
Exceptional English communication skills – verbal and written
Ability to thrive in a dynamic environment
Six months or more of customer service experience
Technology and work environment requirements for the job:
Have the right connection – you will need a home internet connection that is >15Mbps (you may do a quick check through SpeedTest.net)
Computer – we’ll supply and deliver at your doorstep
Must be able to hard-wire (via ethernet cord) directly into your home modem
Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working.
What your typical day will consist of:
Consult with customers on products and services to provide the best solutions call, email and/or chat
Respond to customer inquiries with compassion and active listening
Ultimately you will provide excellent customer service that keeps the customer coming back
What you'll enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
An accessible office location at the 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna
And yes…all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't
Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +******** to connect with us.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.
Job Type: Full Time
We're looking forward to your application!
