MakatiTechnical Writer 3-ProdDev-19000ZK0 Preferred Qualifications Summary: NetSuite is looking for an exceptional, self-directed Senior Technical Writer to write documentation for a complex business software application. An ideal candidate will have excellent writing skills and verbal communication skills, experience writing business software documentation, and demonstrated ability to work in a fast-paced development environment.
Responsibilities:Work closely with PM, development, QA, and technical writing to successfully deliver assigned documentation projectsProactively research product changes to determine scope of edits for assigned areas of documentationIndependently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the productRevise documentation to incorporate product updates and product enhancements requested by customers and internal usersProvide input on documentation design and implementationProofread and edit documentation to ensure consistency of language and style, as well as correct application of templatesProduce screenshots, flowcharts, and other graphicsAttend and actively contribute to writing and scrum team meetingsPartner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs
Minimum Qualifications:Bachelor’s degree and 7+ years of experience as a Technical Writer or equivalent writing experience.Excellent English skills, and proficiency in proofreading/editing, writing, and verbal communicationA track record in research and writingAttention to detailAbility to work independently and in a teamSelf-starterExperience learning, using, and writing about business applications, software, and technologyA track record of successfully working with development, QA, and technical writing to deliver quality documentationExcellent strategic thinking, time management, and prioritization skillsAbility to create high-quality documentation while making tradeoff decisionsExperience in meeting tight deadlines and adapting to changing prioritiesExperience working with cross-functional teams across product development lifecyclesExperience working with multiple teamsExperience with Microsoft Office software, screen capture programs, and current word processing, desktop publishing, and graphics software
Preferred Qualifications:Experience working with agile teams or familiarity with agile developmentExperience working with remote teamsKnowledge of XML editors, such as ArborText Epic EditorExperience using a source control program such as Perforce.Business or programming knowledge, such as accounting or scriptingExperience writing about ERP business applicationsAbility to quickly learn how to use productsPassion for technology
Detailed Description and Job Requirements
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.As a member of the technical writing division, you will design, create and deliver whole product documentation sets and/or related courseware. Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
