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Technical Support Specialist

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Company:

Concentrix

Place:

Quezon City, National Capital Region

Job Function:

Other

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Details of the offer

Description:
Join our Technical Masters only in Bridgetowne! Be Fabulous and join is, earn up to 26K!
As aTechnical Support Specialist,you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilize various Concentrix and client-based tools and applications for customer management and servicing
· Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements:
Basic Qualifications:
· At least high school graduate
· Experience of at least six months in the BPO industry are preferred
· Excellent English communication skills
· Working knowledge on computers
· Good customer service, multi-tasking and problem-solving skills
· Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as aTechnical Support Specialist:
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
• Competitive salary
• Monthly performance incentives