Technical Support Manager

Technical Support Manager
Company:

Curogram


Technical Support Manager

Details of the offer

1. Manage Technical Support / Customer Support Team 2. Hire/Fire/Train Technical Support Reps
3. Develop training materials including curriculum and content
4. Build and maintain technical support knowledge base and FAQs
5. Meet minimum customer service response time goals
6. Handle elevated technical support tickets


Source: Gigajob


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements

Related offers

Sales associate

Job Description: Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers When it comes to...


From Innovantage - National Capital Region

Published 16 days ago

Customer service representative - appointment setter

Job SummaryThe primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products...


From Diavox Network Incorporated - Ilocos Norte

Published 16 days ago

Urgent hiring! | customer support agents

Get up to 1000* cash on-the-spot once you sign the Job Offer this September! Promo runs from September 11 - September 30! Terms & Conditions applyBig brands...


From Sykes Philippines - Ilocos Norte

Published 16 days ago

Web customer service representative

Job Description: The Web Customer Service Representative (eCommerce rep) is responsible for communications with large account customers via phone and email...


From Lexmark Research And Development Corporation - Ilocos Norte

Published 16 days ago