Technical Support Manager

Technical Support Manager


Technical Support Manager

Details of the offer

1. Manage Technical Support / Customer Support Team 2. Hire/Fire/Train Technical Support Reps
3. Develop training materials including curriculum and content
4. Build and maintain technical support knowledge base and FAQs
5. Meet minimum customer service response time goals
6. Handle elevated technical support tickets

Source: Gigajob


  • Call Center - Customer Support / Customer Service Manager


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