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Technical Support Manager

Technical Support Manager
Company:

Curogram

Place:

National Capital Region

Job Function:

Customer Service

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Details of the offer

1. Manage Technical Support / Customer Support Team 2. Hire/Fire/Train Technical Support Reps
3. Develop training materials including curriculum and content
4. Build and maintain technical support knowledge base and FAQs
5. Meet minimum customer service response time goals
6. Handle elevated technical support tickets

Source: Gigajob
Job Function:

Requirements

Technical Support Manager
Company:

Curogram

Place:

National Capital Region

Job Function:

Customer Service

Report this offer

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