Technical Support Associate (Makati)

Technical Support Associate (Makati)
Company:

Chemworld Marketing Corporation


Technical Support Associate (Makati)

Details of the offer

Performs customer request/problem identification and follows defined procedures to resolve correctly.

Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution

Maintaining high customer satisfaction ratings and service level agreements

May complete and resolve non-call customer contact requests received by mail, web or email

Job Type: Full-timeExperience:Maintenance: 1 year (Preferred)
Technical Support: 1 year (Preferred)

Education:Bachelor's (Preferred)

Location:Makati (Preferred)

Language:English (Preferred)
Tagalog (Preferred)


Source: Jora


Area:

  • Other Jobs / Other Jobs - Crafts

Requirements

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