Technical Support - Analyst - Undergraduates Are

**Responsibilities**
- Resolve complex technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures
- Required to use judgement in defining solutions, investigate issues deeper before defining solutions, considerably alter existing process and methods to craft alternate solutions, or escalate highly complex and mission critical issues to SMEs or Team Lead for immediate resolution

**Qualifications**:

- College graduates or college undergraduates or associate degrees
- Must have at least 3 years of technical support experience
- Open to work on a night shift
- Willing to work in Alabang
- Onsite work setup

**Salary**: Php19,000.00 - Php24,000.00 per month

Schedule:

- Night shift

Application Question(s):

- Are you open to work onsite in Alabang?
- Are you open to work on a night shift?
**Experience**:

- technical support: 3 years (required)