Provide hardware support such as troubleshooting PCs and other hardware items (including but not limited to PC, terminals, printers and scanners). Provide software troubleshooting and support such as conducting investigations on software issues, deploying updates. Provide telephone support and local assistance with various phone models and technologies. Provide network support such as installing new servers, troubleshooting connectivity issues and routing. Perform special projects such as late-night application deployments system upgrades and installation of new hardware Minimum Qualifications:
With at least 6 months to 1 yr working experience Strong customer service skills Demonstrated strong written, interpersonal and verbal communication skills. Demonstrated ability to handle to multiple tasks with attention to detail and meet deadlines simultaneously. Strong organizational and prioritization skills. Exceptional interpersonal skills (negotiation, team-building, positive thinking, can-do attitude, and job flexibility).