Technical Support

Scopes of Duty and Resposiblity1.) Installation• Installation and troubleshooting basic and standard program (ubuntu and Windows)• Installation and initial troubleshooting of CCSI inhouse program and TTSI platform• Repairs and Troubleshooting2.) Computer Hardware and accessories• Trobroubleshoot and diagnostic computer hardware• Computer parts and accessories Repairs and Troubleshooting• Replacing defective parts and accessories3.) Local Area Network• Cable network problem troubleshooting• Lancard card problem troubleshooting• Switch problem troubleshooting• Repairs and Troubleshooting4.)Internet• if single machine for Repairs and Troubleshooting• Initial Repairs and Troubleshooting (if for escalation for TS2) 5.) Intranet• Dispatch and monitoring of intranet request (if for TS1 or TS2)6.) Anti-Virus • Installation and updating of Anti-Virus 7.) VPN• Installation and initial troubleshooting of VPN, OSP,ICW,fortis and ABUS ( if server and connection issue for escalate to TS2) 8.) Email and FTP• Installation and setup email account• Installation and configures FTP account.9.) Maintenance• Computer maintenance software and hardware• network maintenace cable, lancard and swithcesSalary: 15,500