Technical Staff 3 - Ortigas Area

Job Description:
Respond to requests for technical assistance in person, via phone, electronically. Working cycle: Monday to Friday, usual time: 9am - 6pm except on-call support (scheduled by Team Lead). Pasig City Based. Technical Troubleshooting (I.T Hardware, Software, Networking), Has Basic Networking skills Can do support as In-house I.T & Familiar with different Operating System Willing to do onsite support during weekends. At least familiar with different Mobile (Android, IOS) and Operating System (Windows and MAC OS) platforms. Internet Savvy, Customer/client Oriented & Willing to be trained Can also do administrative works (Presentations, Reports and outside I.T related works) Open to new trends of self and team improvements. Can work in a team and report to team lead/supervisor/manager. Receive/Handle calls/issues via phone, chat or email other mediums. Willing to learn and study with minimal supervision. Minimum Qualifications:
Competencies in LAN/WAN management Competencies in Server and Desktop management Has high level competence in one or more technologies With excellent oral and written English communication skills Has good customer service relations