Switch To Non Voice Account Now! Pure Chat! Tech Account! Apply Now!

Perks you can get joining CONDUENT:• Life Insurance upon joining and performance based incentive
• 5 Days paid Emergency Leave
• 12 Days paid Vacation Leave
• 12 Days paid Sick Leave
• HMO (End of 3rd Month)
• Work-Life Balance
Email/Chat Care Associates
• Diagnose and provide a path to resolving inquiries related to aspects of the client customer experience
• Diagnose and provide a path to resolving inquiries related to all aspects including device configuration, networking and account management
• Accurately record all interactions via email handling systems, as well as internal support tools
• Achieve contact center metrics including customer satisfaction, customer availability as well as schedule adherence and accuracy
• Recognize and adjust his/her approach to all levels of customer’s experience
• Educate customers on support options, and steps being taken to resolve their issue
• Communicate positively with team members, customers and other Outsourced Suppliers
Requirements:
• Candidate must have completed at least 2 years in college
• Fresh Grads are Welcome & Encouraged to Apply!
• Relevant experience in handling Customer Service accounts and experience with technical accounts is a plus
• Must have excellent communication skills (conversational, assertive and empathy)
• Problem solving and analytic skills
• Basic computer and internet navigation
• Willing to work at CONDUENT Mall of Asia, Pasay City
• Typing speed average of 35 WPM
TEXT US & BE HIRED!
TEXT: ACHAT / FULL NAME
e.g.
to 0998-597-5404
You’ll get a confirmation SMS/Call from HR within 24 hours for your HR interview schedule.
WALK IN TODAY!
Recruitment Address: Ground Floor One E-Com Building Mall of Asia Complex Pasay City (near 7-Eleven and beside BDO)
Recruitment Hours: Monday – Friday (10am – 5pm)
Things to bring: Resume & Valid ID
We make your application FAST and EASY!
Step 1 – Online Exam (30 minutes)
Step 2 – HR Initial Interview (30 minutes)
Step 3 – Language Assessment (30 minutes)
Step 4 – Final Operations Interview (30 minutes)
Step 5 – Job Offer and Contact Signing (1 hour)
*Read carefully the details before applying to help you out in terms of the application process.