? To act as an ambassador for the business, and promote the centre and its products and services.
? To be responsible for making outbound calls on a daily basis using data provided.
? To work closely with the Sales team to ensure leads are generated within
various business sectors.
? To convert the calls to new business leads.
? To achieve agreed personal and departmental targets captured from calling data provided.
? To inform potential client's on the company’s products and services.
? To use company databases to gain potential leads.
? To be proactive in identifying opportunities for new business.
? To input and maintain guest information onto the company database.
? To ensure guest satisfaction at all times.
? To deal with telephone queries.
? To build relationships with colleagues and clients.
? To deal with clients in a professional manner at all times aligned to our brand values.
? To ensure service is prompt, polite and professional standards are kept.
? To assist with other departments as required.
? To foster good relationships with all internal departments and cross-functional teams.
? To proactively support their manager by suggesting new ideas and questioning thinking where appropriate.
? To refer to senior team members for advice and support.
? To attend all staff meetings and training sessions as and when required.
? To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times.
? Previous B2B or B2C sales experience
? Excellent communication skills and an excellent telephone manner
? Ability to work independently and under pressure
? Good verbal and written skills
? A positive approach to objection handling is essential
? Good organizational skills and attention to detail
? You must be financially motivated, energetic and reliable with a hunger to succeed.
? We are looking for someone upbeat and organized
? A good knowledge and understanding of the technical aspects of the following:-Microsoft Office and associated systems, including CRM, Social Networking
? Demonstration of the energy, ability and commitment demanded by this role.