Storage Specialist

_Under the direct supervision of the Site Captain, the Storage Specialist helps promote and grow the company within the Philippines and primarily acts as a front liner in dealing with customers and provides exceptional customer service, performs admin roles and documentation, and ensures facility goals are met such as meeting occupancy and income goals.
_The Self-Storage Specialist is also responsible for ensuring that Loc&Stor 24/7, Inc. facility is properly maintained._

**JOB RESPONSIBILITIES**:

- Provides world-class customer service by building stronger customer relationships with our current clients and identifies and nurtures potential new clients.
- Enters customer and potential customer details accurately into the management system
- Ensures accurate reporting (using management software) and explains discrepancies, exceptions, and abnormalities daily and monthly.
- Supports the development and documentation of company operational procedures.
- Resolves customer problems and professionally handling telephone and walk-in inquiries
- Sells and Rents in-store merchandise and maintains supplies of moving and packing materials
- Maintains all required tenant documentation in a neat and orderly manner as directed by the management.
- Assists in following up overdue tenants and sending out invoices when needed.
- Conducts physical Site Inspection of the self-storage facility and supports the auditing of the facility and operations.
- Assists in ensuring a neat, clean, safe, secure, and world-class facility by maintaining a world-class facility.
- Provides general administrative support and other related self-storage specialist tasks as required by the management.
**JOB

**REQUIREMENTS**:

- Proven experience handling customer service or equivalent.
- Knowledge in M365 (Excel, SharePoint, word).
- Excellent written and verbal communication skills.
- Customer focus & strong interpersonal skills.
- Pays attention to detail, and multi-tasker.
- A team player and can work with mínimal supervision.
- Excellent negotiation and interpersonal skills.
- Willing to work in Sucat.
**Commitment to Equal Employment Opportunity**:
**Interview Guidelines**:
**About Loc&Stor 24/7**

Loc&Stor 24/7 is the Philippines' leading and first world-class self-storage facility founded in 2014.
Our product offering to our customers is to provide "Space for Your Peace of Mind." We do this by delivering the "I never knew this could be done so well in the Philippines" experience.
World-Class Self-Storage that exceeds our customers' expectations in:

- Security
- Convenience
- Professionalism

Minimum Qualifications

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Health insurance
- Life insurance
- Opportunities for promotion

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Yearly bonus

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)