Specialist 1, Order Entry Requisition ID: (19015795) Primary Location: Philippines-National Capital Region-Quezon City
Job Function: Customer Service
Job Posting Date: Jan 6, 2020, 2:39:01 AM
DESCRIPTIONProvides Customer Service through processing of incoming orders received via fax and email. Responsible for the preliminary review of purchase orders to ensure accuracy and completeness of order information before processing and entering the data into the ERP system. Orders can be received from Distribution Partners and various type of customers.RESPONSIBILITIES:
Conducts preliminary review of all incoming orders and checks for completeness and accuracy of order information.
Enters order information into the ERP system
Responsible for validating special net pricing as evidenced by a mismatch to the database, via web-based Net Pricing Application.
Verifies acceptable payment terms.
Ensures that all orders are well accounted for to avoid missing orders.
Coordinates with Regional Sales Offices, distribution partners and customers to address data inconsistencies.
Be able to support Customer Service functions such as Phone, Email, and Public Internet.
Performs other duties and responsibilities as assigned.
1 year Order/Data Entry experience
Knowledgeable in MS office applications
Good customer support skills
Excellent typing skills
Ability to perform multi-tasking
Has a strong sense of urgency
Strong in written and verbal skills
Ability to work well under pressure
Accurate in delivering outputs
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