Spanish-Speaking Customer Service Representative/Associates

Job Descriptions
Responsible for providing customer service assistance to English- and Spanish-speaking customers. Spanish CSR provides solutions, entertains feedback and maintains rapport to customers.

Job Specifications:
Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond, follow-up and resolve issues.
Deal with customer feedback and determine action on the customer’s request.

Job Qualifications
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field
Excellent English, Spanish communication skills.
Customer service account experience is an advantage.
Must be sharp and aggressive.
Computer-literate with at least 35wpm typing skills.
Fresh graduates are always welcome to apply.
Willing to work night shifts.
Full time positions.

Experience:
customer service: 1 year (Preferred)
Customer Service Representative: 1 year (Preferred)

Education:
Junior High School (Preferred)

Language:
English (Required)

Work Remotely:
No

COVID-19 Precaution(s):
Remote interview process
Personal protective equipment provided or required
Social distancing guidelines in place