To develop, document, and execute project-specific procedures (test cases) for testing systems to ensure it conforms to customer requirements, and to mitigate any non-conformances.
Software Quality Assurance
Test Planning
Provides the Project Lead with testing Level of Effort (LOEs) and testing scope on assigned Enhancement Requests (ERs).
Assists the Project Lead in coordinating with the SQA Automation team to determine the test cases that should be automated and automated tests that should be executed per release.
Requirements Definition Papers (RDPs) review and analysis
Reviews assigned RDPs and assesses the testing LOEs, scope, and its impact on existing features and test artifacts.
Works closely with Business Analysts (BAs) to iron out business rules regarding changes in product functionalities and deployment models.
Develops initial set of high-level test scenarios.
Reviews and analyzes Visual Requirements Definition Papers (VRDPs).
Test Case Development
Creates and updates test cases based on RDPs and VRDPs.
Works closely with the different project teams to ensure test scenarios are complete and accurate.
Conducts test cases peer reviews.
Conducts test cases walkthroughs, if needed.
Test Environment Setup
Sets up the test environments based on the test plan.
Sets up test data.
Upgrades testing environments.
Ensures cloud resources are shutdown whenever they are not in use.
Test Execution
Executes assigned test cases and verifies implementation if it conforms to the RDPs and VRDPs.
Reviews user guides (e.g. Reference Manual, knowledgebase articles) on assigned ERs.
Bug Reporting and Bug Fix Verification
Reports bugs found during test execution.
Recommends prioritization of defects to be fixed.
Coordinates with developers to determine the areas that may be affected with the fix.
Verifies bug fixes and tests regression areas.
Coordinates and updates the Project Lead on testing status and issues.
Assists in the investigation of issues and bugs found by customers or the Professional Services (ProServ) team.
Ensures that any non-compliance activities and processes are reported to the Project Lead.
Assists the Project Lead in performing project close out activities.
Participates and contributes in project retrospective meetings.
Creates and updates internal training materials and knowledgebase articles on assigned ERs, when needed, for the benefit of new team members and other project teams.
Assists other departments regarding QA-related issues and concerns.
Submits Daily/Monthly status reports.
Others
Attends meetings, as required.
May report on non-regular working hours, as needed.
Performs other duties as requested and within areas of expertise.
Bachelor’s Degree in Information Technology or any IT-related courses
With at least six (6) months experience as Software QA
Technical skills
Basic knowledge of Test Management tools (e.g. Testlink, JIRA)
Basic knowledge of different testing platforms (e.g. Desktop, Mobile, Browser)
Basic knowledge of Remote Server Management tools (e.g. Putty, WinSCP, RDC)
Basic knowledge of Software Development Life Cycle (SDLC)
Basic knowledge of the different software development methodologies
Basic knowledge of different Operating Systems (e.g. Windows and Linux)
Basic knowledge of Databases (e.g. Oracle, MS SQL, PostgreSQL)
Basic knowledge of Programming Languages/Technologies (e.g. C++, Visual Basic, HTML, Java, C#, Ruby, RDBMS)
Basic knowledge of Cloud Computing (e.g. AWS, Azure)
Basic knowledge of any enterprise-level applications
Basic knowledge of the Microsoft Product Suite
For security SQA, basic knowledge of the different types of testing (e.g. Functional, Installation, Migration, Performance, Security, etc.)
Knowledge in Server management
Knowledge in systems and network administration
Knowledge in NIST Risk Management Framework (RMF)
Knowledge in Cybersecurity risk management solutions
Knowledge in IT security concepts and practices
Soft skills
Good research skills; is resourceful and persevering
Good analytical skills; keen attention to detail
Good problem-solving skills
Good organizational skills
Good presentation skills
Good verbal and written English communication skills
Ability to work in and with teams in a fast-paced and dynamic environment
Is accountable
Strong grasp of corporate values
Capable of making sound decisions
Is proactive and capable of self-direction and self-motivation
Motivated and enthusiastic
