Set and implement social media and communication campaigns to align with marketing strategies.
Provide engaging text, image and video content for social media accounts.
Respond to comments and customer queries in a timely manner.
Monitor and report on feedback and online reviews.
Organize and participate in events to build community and boost brand awareness.
Coordinate with Marketing and departments to ensure brand consistency.
Build relationships with customers, potential customers, industry professionals and creators.
Stay up-to-date with digital technology trends.
Bachelor's Degree in Mass Communication/Marketing and related fields
1-3 years work experience as a Social Media Associate
Excellent knowledge of social media platforms such as Facebook, Instagram, Twitter, Tiktok, Youtube, and the likes.
Experience launching community initiatives (building an online forum, creating events etc.)
Ability to identify and track relevant community metrics (e.g.
repeat attendance at events)
Excellent verbal and written communication skills
Hands-on experience with social media management.
Must be knowledgeable in using Adobe Photoshop
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels Facebook, Youtube and Twitter.
Attention to detail and ability to multitask
