Site Payments Associate Ii

We are vital links between an idea for new medicine and the people who need it.
We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health.
You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.
Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools.
Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.
As a Site Payments Associate, you will provide generous support to our customers for all site payments-related activities.
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team.
We offer continued career advancement opportunities, award-winning training and benefits focused on the health and wellbeing of our employees.
**Summarized Purpose**:
Provides administrative, reporting, contractual, and financial support to the department related to the processing of payments to investigative sites.
Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.
**Essential Functions**:

- Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
- Ensures adherence to country-specific regulations which affect and impact the ability to pay.
Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
- Builds and manages relationships with study sites and interfaces, on occasion, with clients for payment-specific issues.
- Responds to study-related escalations and resolves payment-related findings.
Escalates project risks appropriately.
- Trains study teams on-site payment processes, including setting expectations around site payments' requirements and deliverables.
- May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments, or investigator meeting reimbursements.
- May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
**Education and Experience**:

- High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification
- Bachelor's degree preferred
- Technical positions may require a certificate

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
- In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role._

**Knowledge, Skills and Abilities**:

- Solid organizational skills and strong attention to detail
- Capable of handling multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
- Capable of working independently and as a team member
- Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc.
and perform applicable data entry of said documents
- Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc.
for all aspects of project implementation, execution, and closeout
- Capable of effectively analyzing project-specific data/systems to ensure accuracy and efficiency

**Working Environment**:
PPD values the health and wellbeing of our employees.
We support and encourage individuals to create a healthy and balanced environment where they can thrive.
Below is listed the working environment/requirements for this role:

- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary for typical working hours.
- Ability to use and learn standard office equipment and technology with proficiency.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
**PPD Defining Principles**:

- We have a strong will to win
- We earn our customer's trust
- We are game-changers
- We do the right thing
- We are one PPD