Shopee Xpress - Fleet Ic Requirements (Pampanga)

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Browse our Operations team openings to see how you can make an impact with us.
- This roles works closely with IC sourcing.
- Once an applicant is endorsed to this role, the applicant is periodically communicated with to follow-up on the requirements required from the applicant.
Part of this role is to guide the applicant on how to secure the requirements.
In assisting to secure the requirements for an IC, this role should refer the applicants to known contact persons, LGUs, BIR, etc.
The IC tracking tool should be updated on progress of ICs completing their requirements.
- Contact and follow-up with applicant
- Source for ICs using social media.
**Requirements**:

- Must have at least a 2 years of college education (not required to have graduated).
- Proficient with Microsoft Office or Google Sheets.
- Experience in BPO/Call Center is an advantage.
- Can speak local and regional dialect of his/her assigned area.
- Experience in mass sourcing and hiring of personnel is an advantage