Service Management Specialist Up To 80K Joining

**Company Description**
Accenture in the Philippines is a pioneer in Accenture's global delivery network.
Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services.
As part of Accenture's global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients' challenges.
Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace.
By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age

**Responsibilities**:

- Design test plans and test cases to validate new products
- Perform product validation and verification of hardware in the field of automotive
- Design and implement test tools for review and verification process
- Initiate process improvement
- Coach/mentor junior team members on the best practices
- Prepare and submit project reports
- Support execution of service management tasks

**Qualifications**:

- Bachelor's Degree in Information Technology, Computer Science, Engineering or any relevant field

**Technical background in**:

- Windows System Administration
- UNIX/AIX
- Database administration
- Networking
- ServiceNow
- Configuration Management or CMDB
- Background in SLA Reporting
- At least 1-2 years' experience in Service Management
- Good communication skills (written and oral)
- Good stakeholder management skills

**Good to Have**:

- ITIL or Six Sigma cert is preferred

**What we offer**:

- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**Join our high-performing team and enjoy these benefits**:

- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**TERMS AND CONDITIONS**

**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding.
We recommend to prepare the requirements early to ensure on time onboarding.
Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:

- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member's Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate

**Salary**: Php24,000.00 - Php151,000.00 per month

Schedule:

- 8 hour shift
- Rotational shift